The webinar provided a good starting point for those with little or no exposure to oral history. Freund's presentation was broken down into preparation, interviewing, processing and dissemination. He provided high level overviews of each oral history component using general examples and suggestions.
I was particularly pleased to hear Freund's emphasis on the need for oral history projects to work with archives from the very early stages of the project. Freund suggested that projects should be conducted with a long term goal of archival preservation and that archives should be consulted regarding preservation, donor details and other pertinent documentation. As someone who works in an archive and who has used archived oral history recordings, Freund's emphasis on a proactive collaborative approach makes me very happy.
Anyone who has ever written a best practices manual, training guide, or policy knows the value of not reinventing the wheel. I find looking at the established best practices of other organizations is one of the best ways to gain perspective on your purposed best practices. Granted, these established practices can (or should) very rarely be copied wholesale -- rather they are considered, incorporated, elaborated on to fit your organization.
Currently, only a limited number of heritage organizations post their documentation online. It seems redundant for every heritage organization to start each policy from nothing, when so many other organizations have essentially the same basic policies. In particular, smaller organizations with limited resources can gain a lot from looking at studies, working groups, and policies that have been crafted by larger resource rich institutions. This can apply to everything from effective collection policies, heritage specific software guides, to donor forms. This webinar highlighted the value of sharing resources and community collaboration. I sincerely hope that as online collaboration increases that so does the use of shared resources in the heritage sector, as most organizations have much to gain from joint efforts.